Frequently Asked Questions
Everything you need to know about getting Trejo's Tacos delivered to your door.
How do you ship perishable food items?
All our food products are packed in insulated coolers with dry ice or gel packs to ensure they arrive at your doorstep fresh and at the safe temperature.
Where do you ship to?
We currently offer shipping to all 50 U.S. states. Please note that we cannot ship to P.O. Boxes due to the perishable nature of our products.
What is your return policy for food products?
Due to food safety regulations, we cannot accept returns on food items. However, if your order arrived damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Are there gluten-free or vegan options available?
Yes! We offer a variety of gluten-free and plant-based options, including our famous cauliflower tacos and mushroom asada. Please check the product descriptions for specific dietary labels.
How long will my tacos stay fresh after delivery?
Once received, we recommend refrigerating your items immediately. Most products will stay fresh for 3-5 days in the fridge, or up to 30 days if stored in the freezer.
Can I track my order in real-time?
Absolutely. As soon as your order ships, you will receive an email with a tracking number so you can monitor its journey and ensure someone is home to receive the package.