Returns & Refunds Policy
Due to the perishable nature of our food products, we do not accept returns on fresh meals; however, we are committed to ensuring your satisfaction with every order. If your delivery is incorrect or damaged, please contact us within 24 hours for a full refund or replacement.
Document the Issue
Take clear photos of the damaged items or the incorrect order as soon as it arrives to help us process your claim.
Contact Support
Email our customer service team at [email protected] with your order number and the photos within 24 hours of delivery.
Review Process
Our team will review your request immediately to determine if a refund or a reshipment of your fresh tacos is appropriate.
Receive Resolution
Once approved, refunds are processed to your original payment method within 3-5 business days, or a new order will be prioritized for delivery.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing